SERVICE AGREEMENT
For the purposes of this document, the term Client is synonymous with the person contracting services for one or more domestic animals. Wag & Purr is synonymous with the pet care company providing care for the Client. Wag & Purr provides services to the Client, which includes, but is not limited to: dog walking, transporting, and feeding and caring for pets.

This agreement is entered into by and between Wag & Purr, LLC and Client of Wag & Purr. Client desires to engage Wag & Purr and its contracted pet sitters and dog walkers to provide pet care and agrees to the terms below:

Injury to Client animal(s) by another animal:
Wag & Purr and its contracted staff will not be responsible for any animal(s) that instigate fights with other animals or is injured by another animal while in Wag & Purr care. Wag & Purr will take all appropriate actions to ensure that Client's animal(s) are not placed in the company of aggressive or violent animals and/or will immediately remove Client's animal(s) from any animal fight.

Injury or escape of animals:
Client and sitter are aware that the highest level of care shall be given to any and all pets under care of Wag & Purr. Client is aware that pet(s) are instinctual in nature and not always controllable by the sitter even when the highest level of care is provided. Should the Client's animal(s) run away or be injured, the Client agrees that Wag & Purr will not be responsible for any liability. The above waiver of liability in favor of Wag & Purr shall not apply or be effective if Wag & Purr conduct in providing its pet care services is found to be grossly negligent, reckless, or if there is intentional misconduct.

Injury to Pet Sitter or another person by Client's Animal(s): Client will be responsible for all medical expenses and damages resulting from an injury to pet sitter or other persons by the Client's pet(s). Client agrees to pay the full cost of any and all medical expenses and damages should they arise to the Wag & Purr pet sitter or the pet sitter's possessions as a result of the Client's animal(s) actions. Client agrees to indemnify, hold harmless, and defend Wag & Purr in the event of a claim by any person injured by the Client's pet(s).

Unsafe Pet(s):
This contract permits Wag & Purr to use discretion to stop and end service at any time that Client's pet(s) pose a danger to the safety and health of itself, other pets, other people or Wag & Purr sitters/walkers.

Payment Policy:
All payment for services is due prior to the start date of Client's appointment. We accept credit card only for payment.

Cancelation Policy:
8 or more days' notice for cancellation prior to reservation: FULL REFUND GIVEN TO CLIENT

4-7 days' notice for cancellation: 50 % OF TOTAL FEE REFUNDED TO CLIENT

3 or fewer days' notice for cancellation: NO REFUND GIVEN TO CLIENT; FULL RESERVATION FEE WILL BE CHARGED TO CLIENT.

Early Return to Home or Late Departure from Home:
Reservations are made in order to plan for sitter availability during Client's appointment dates. Clients returning home early or departing later than the confirmed appointment will be required to pay the full reservation amount, unless otherwise determined by Wag & Purr.

Last-Minute Fee (LMF):
Client agrees to pay a $10 last-minute fee (LMF) to Wag & Purr for any reservations that need to be set up with brand new sitters within less than 72 hours.

Dog Walking Cancellation Policy:
Regular monthly dog walk Clients agree to give two (2) weeks' notice should Client decide to discontinue regular ongoing dog walking service. If Client cannot or does not give two (2) weeks' notice, Client agrees to compensate Wag & Purr for what would have been the total for two weeks of regular dog walking service. Wag & Purr agrees that should Client discontinue service due to blatantly poor care/service from walker for any reason, then this two (2) week notice addendum will not be enforced by Wag & Purr.

Solicitation of Wag & Purr Sitters/Walkers:
Client agrees that the pet sitter provided by Wag & Purr is contracted to work only through Wag & Purr and not directly through the individual Client. Client agrees that all reservations for present and future pet sitting and dog walking must be made through Wag & Purr and not the individual sitter. Client is aware that should this contract be broken, legal fees and misuse-of-staff charges will apply.

Client Home Care Needs:
Wag & Purr is not responsible for wilted, dead or otherwise unhealthy plants. Wag & Purr sitters will follow written instructions as precisely as possible, but cannot be responsible if the results are not favorable to the Client. Please place all indoor plants together on a waterproof surface in plain sight, as your pet sitter is not responsible for water-damaged areas or missed plants.

Wag & Purr is not responsible for damage to the home beyond the control of the sitter. This includes, but is not limited to: electrical problems, leaks, and acts of nature. All repairs to home and related fees will be paid by Client or fully reimbursed to Wag & Purr within seven (7) days of Client's return date.

Wag & Purr is not responsible for any damage to the property or home of the Client unless such damage is caused by the negligent act of Wag & Purr.

Wag & Purr is not liable for any loss or damage in the event of a burglary or other crime that should occur while under this contract. Client agrees to secure home prior to leaving the premises. Wag & Purr will attempt to re-secure the home according to Client instructions at the end of each visit.

Client is responsible for pet-proofing house, yard and security fences/gates/latches. Wag & Purr will not be responsible for the safety of the pet(s) and will not be liable for the death, injury, disappearance or legal consequences of any pet(s) with unsupervised access to the outdoors.

False Alarm Policy
Client is responsible for false alarm bills if client does not provide Wag & Purr with correct Alarm Information (such as alarm location, alarm codes AND alarm company number and password).

Pet Illness/Veterinary Care/Restocking Supplies
Client is aware and agrees to the medical costs of any fees should they arise from animal(s) being ill or otherwise needing veterinary care. Client agrees to pay Wag & Purr the sum of $50 per hour should the sitter need to take the pet(s) to vet. If the sitter needs to restock supplies that the Client agrees to provide, but are not provided at the time of the pet sit (such as pet food or medication), Client agrees to pay Wag & Purr a $25 restocking fee.

Terms:
The terms of this contract apply to all pets owned by the Client and all locations the Client designates for service. Client agrees that he/she has read this agreement in its entirety and fully understands and accepts its terms and conditions.